White labeling allows you to use your own branded domain instead of a FreshLearn-branded URL for your sales landing pages and member portal. This helps maintain brand consistency and enhances user trust.

Here is a detailed step-by-step video.

 

 
 
Steps to Set Up Your White-Label Domain

Step 1: Access Domain Settings

1. Log in to your FreshLearn account.

2. Navigate to Settings and scroll down to Site Domain under Domain Settings.

3. Here, you will see your current FreshLearn-branded URL.

 

Step 2: Add Your Custom Domain

1. In the Custom Domain field, enter the domain you want to use (e.g., academy.yourdomain.com).

2. Click on Setup Domain to generate the necessary DNS details.

 

Step 3: Configure Your DNS Settings

1. Log in to your domain provider (e.g., GoDaddy, Namecheap, or Cloudflare).

2. Navigate to the DNS settings section.

3. Click on Add New Record and choose CNAME Record as the type.

4. Enter your subdomain (e.g., academy) and paste the target value provided by FreshLearn.

5. Set the TTL (Time to Live) to at least 30 minutes and click Save.

 

Step 4: Verify Your Domain

1. Go back to FreshLearn and click on Verify to check if the setup is complete.

2. DNS changes may take up to 48 hours to propagate. Once completed, your member portal and landing pages will be accessible via your custom domain.

 

Final Notes

White-labeling your domain improves brand recognition and customer trust. If the verification fails, wait a little longer and try again. For persistent issues, contact your domain provider to ensure the CNAME record is correctly configured.

If you have any questions, feel free to reach out to our support team at [email protected].