Introduction

Custom email templates allow you to send personalized and automated emails to your enrolled members. With FreshLearn, you can edit, activate, or deactivate different types of member notifications, ensuring seamless communication with your learners.

This guide will walk you through the process of setting up and customizing email templates in FreshLearn.

🔹 Steps to Set Up Custom Email Templates

Step 1: Access Member Notifications

1️⃣ Log in to your FreshLearn account.
2️⃣ Click on Settings from the left menu.
3️⃣ Navigate to Member Notifications on the right-hand side.

Step 2: Customize Member Notifications

 4️⃣ Here, you will see a list of automated email notifications sent to your enrolled       members.
5️⃣ You can activate or deactivate any email as per your preference.
6️⃣ Click on any email to edit and customize the message.

Step 3: Use the Email Editor

7️⃣ The built-in email editor allows you to modify the email content easily.
8️⃣ Use placeholders to personalize messages with details like the member’s name, course details, etc.
9️⃣ Once you have customized the message, click Update to save your changes.

Step 4: Create an Advanced Email Template

🔟 If you want more control over the structure, click on Create Template under the Advanced Features section.
1️⃣1️⃣ This will take you to the Email Template feature, where you can design your email using content blocks.
1️⃣2️⃣ Arrange the layout, add images, text, and call-to-action buttons to enhance engagement.

🎯 Final Notes

✔ Custom email templates help create a consistent brand experience for your learners.
✔ Use placeholders to dynamically insert relevant information into each email.
✔ Advanced templates provide greater flexibility for structuring emails.

📩 If you have any questions, feel free to reach out to our support team at [email protected].