Email sequences are a powerful way to automate communication with your audience, ensuring they receive targeted emails at specific times. In FreshLearn, you can set up an email sequence to engage users based on their actions.

Here is a detailed step-by-step video.

 

 

Step 1: Accessing Email Sequences

  1. Log in to your FreshLearn account.
  2. Go to Marketing → Email Sequences.
  3. Email sequences allow you to send a series of emails based on a set schedule.
 

Step 2: Creating an Email Sequence

  1. Click on Add a Sequence.
  2. Enter a Title for your sequence and click Create Sequence.
  3. Set the sequence name, the sender's email, and the reply-to email (if different).
  4. Click Next to proceed.
 

Step 3: Adding Emails to the Sequence

  1. Click on Add Email.
  2. Set the number of days after an action when the email should be sent.
  3. Choose the time and time zone for email delivery.
  4. Enter the email subject and choose a template or use the Simple Editor to compose a message.
  5. Click Save to finalize the email.
  6. Repeat these steps to add multiple emails in the sequence.
  7. You can edit, update, delete, or clone emails using the three-dot menu.
 

Step 4: Setting Triggers

1. Click on the Triggers tab.

2. Choose when the sequence should start:

  • When a tag is added or
  • When a user enrolls in a product or
  • When a user completes a specific percentage of a course.

3. Click Save to confirm the trigger

 

Step 5: Publishing the Email Sequence

  1. Review the email content.
  2. Click Publish to activate the sequence.
 

Conclusion

Using email sequences in FreshLearn helps automate engagement, nurture leads, and increase conversions. Set up your sequences today to streamline communication with your learners.

If you have any questions, feel free to reach out to our support team at [email protected].